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No scan on officejet 7310xi

Last response: in Computer Brands
January 11, 2013 3:54:42 PM

The scan feature suddenly stopped working on my HP Officejet 7310xi. I uninstalled the software and then reinstalled. Still doesn't work. Can you help?

More about : scan officejet 7310xi

a b α HP
January 11, 2013 9:43:59 PM

Have you tried unpluging the printer and then pluging it back in ? If you press the scan button on the printer does anything happen ?