Sign in with
Sign up | Sign in
Your question

Prints a test page fine, but nothing else

Last response: in Computer Peripherals
Share
April 13, 2010 7:27:48 AM

Prints a test page perfectly, but nothing else. I don't get an error message; it just... doesn't print at all. I just downloaded the new driver directly from HP's site and installed it.

HP Officejet Pro K8600, plugged directly into my laptop via USB
Apple OSX 10.5, Mac Book laptop

More about : prints test page fine

Anonymous
a b α HP
April 13, 2010 8:32:28 AM

Does the Mac show the printer as connected ? If the printer has buttons/LEDs, is printer indicated as being online ?

If so, suggest trying printer with another computer to try to isolate whether it has a fault.
m
0
l
April 20, 2010 12:08:48 AM

Printer lights are all on, and yes the Macbook does say that the printer was connected when I have it plugged in directly via USB.

I also tried using our iMac, also plugged into the printer via USB. No luck there either.

I did re-install the driver; reformatting my computer is not an option however.

I think I'm going to give up on it. Something's got to be wrong with the printer itself. If left on, will just suddenly start making noises and it's obvious that something's moving around in there (without me having tried to send a print job, and even when the print queue has been cleared), and this happens randomly. Although... overall, I'm not really surprised... every computer or printer I've ever owned or used that was made by HP would frequently have utterly unexplainable issues!
m
0
l
Anonymous
a b α HP
April 20, 2010 8:32:38 AM

It sounds like a problem between the computer and printer's interface -- I think I would test the computer with another printer (or the printer with another computer).

If either test clears the computer of blame it sounds like a new printer for you -- if you can, get a laser as they seem to have many fewer problems.
m
0
l
!