dinosaur72 :
Hello,
I installed a new 56K PCI data modem in the slot next to the motherboard,Dell Dimension 4700 Windows XP. Installation CD is on C: drive. Computer does not detect the modem.
aol.com does not detect the modem. No internet connection. Help!
Thank you for your answer. here are the details:
Yes, I installed the PCI card in the correct slot on the motherboard, not in the PCI-E slot. I replaced an old PCI card Intel (R)537EPV9xDF PCI I had used for many years, because aol.com, all of a sudden 'did not recognize' the modem. This modem is one of the many modems aol.com lists.
Meanwhile I installed 2 different, new LSI PCIV92A Data & Fax modems. (I returned the first one).
XP/IE can get a dialtone, this means the modem can dial.
WindowsXP detects the modem. Device manager says modems works properly. Aol 9.7 still is unable to detect the modem.
I have used the same line cord that works with a borrowed laptop. The laptop has WindowsXP, aol 9.7 and a Toshiba dial-up modem. I am typing on it now, so it is not the cord or the jack.
The LSI modem is NOT on the aol.com list of modems. I have tried to select the USRobotics V92Fax modem, but aol detects the LSI PCIV92A, but does
not recognize it.
Aol cust. support is unable to help. Please help!
dinosaur72