G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)
my hp pavilion zd8000 (5 months old, 1 gig mem, 1 gig ram) has started to
boot verrrry slowly in normal mode. it boots fine in safe mode. after the
initial startup screen, it stays black for about 5 minutes and the hard drive
useage light goes out. suddenly, it goes to the log in screen. after loggin
in, it loads my settings and goes to the blue hp screen. screech to a halt
for about another 8 to 10 minutes. the hard drive light goes out, blinks
haltingly, goes out, etc until suddenly all my icons appear.
i have run downloaded all the windows upgrades (automatic), ran norton
antivius and trendmicro online virus scans from safe mode with no virus, ran
counterspy and adaware and deleted all spy/adware found, ran windows on line
system scan which said the system was fine but needed to be defraged, checked
the startup file under msconfig - nothing new added, restarted with the
startup program block unchecked, no difference.
I have tried to run system restore under both safemode and regular boot, but
it wil not allow me to use it (tells me it could not restore after reboot).
after the login and when the screen is blue, i can run task manager by
clicking alt-cntrl-del. under process, it shows 00 under all cpu settings
except system idle which is at 99. Under performance, cpu usage stays at 0%
with occasional flickers to 2% for the next 8 or so minutes, when suddenly
all the startup programs begin to load and cpu usage shoots up.
HP has told me that i need to reinstall the entire OS. any ideas on how not
to do this?
thanks
my hp pavilion zd8000 (5 months old, 1 gig mem, 1 gig ram) has started to
boot verrrry slowly in normal mode. it boots fine in safe mode. after the
initial startup screen, it stays black for about 5 minutes and the hard drive
useage light goes out. suddenly, it goes to the log in screen. after loggin
in, it loads my settings and goes to the blue hp screen. screech to a halt
for about another 8 to 10 minutes. the hard drive light goes out, blinks
haltingly, goes out, etc until suddenly all my icons appear.
i have run downloaded all the windows upgrades (automatic), ran norton
antivius and trendmicro online virus scans from safe mode with no virus, ran
counterspy and adaware and deleted all spy/adware found, ran windows on line
system scan which said the system was fine but needed to be defraged, checked
the startup file under msconfig - nothing new added, restarted with the
startup program block unchecked, no difference.
I have tried to run system restore under both safemode and regular boot, but
it wil not allow me to use it (tells me it could not restore after reboot).
after the login and when the screen is blue, i can run task manager by
clicking alt-cntrl-del. under process, it shows 00 under all cpu settings
except system idle which is at 99. Under performance, cpu usage stays at 0%
with occasional flickers to 2% for the next 8 or so minutes, when suddenly
all the startup programs begin to load and cpu usage shoots up.
HP has told me that i need to reinstall the entire OS. any ideas on how not
to do this?
thanks