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Archived from groups: alt.sys.pc-clone.dell (More info?)
I have a 4600 running Windows 98SE - P4 2.6 GHZ - 256 MB Ram. Windows
is up-to-date with all the critical updates. About once an hour it
will not respond to mouse clicks but if nothing else is touched it
will respond and be back to normal in a few minutes. I have not been
able to sense any pattern of use to create the failure. At the point
of failure I've had the Resource Meter and System meter active and no
resources are below 50% and CPU is around 60%. Ctl-Alt-Del does not
bring up task manager in the hang state. I initially thought it might
be a heat problem but all fans are operating and I was able to create
a failure with the case open. Thus far I've reseated the processor
and power supply connectors, what next?
The system has several shared folders in use by three other users and
they haven't complained but I'm not sure if they have file access or
not during the hang state. You might ask why Windows 98, there is a
legacy program necessary for the business that does not run in any
flavor of compatibility of XP. The machine has been running it's
current software configuration for almost a year with no problems. I
really don't know if it's a software of hardware problem and can't
determine a good troubleshooting procedure for this. Any suggestions?
Anti-spyware and anti-virus programs are up-to-date and run clean.
Other than the network card no other I/O is in use.
Thanks
Jim
I have a 4600 running Windows 98SE - P4 2.6 GHZ - 256 MB Ram. Windows
is up-to-date with all the critical updates. About once an hour it
will not respond to mouse clicks but if nothing else is touched it
will respond and be back to normal in a few minutes. I have not been
able to sense any pattern of use to create the failure. At the point
of failure I've had the Resource Meter and System meter active and no
resources are below 50% and CPU is around 60%. Ctl-Alt-Del does not
bring up task manager in the hang state. I initially thought it might
be a heat problem but all fans are operating and I was able to create
a failure with the case open. Thus far I've reseated the processor
and power supply connectors, what next?
The system has several shared folders in use by three other users and
they haven't complained but I'm not sure if they have file access or
not during the hang state. You might ask why Windows 98, there is a
legacy program necessary for the business that does not run in any
flavor of compatibility of XP. The machine has been running it's
current software configuration for almost a year with no problems. I
really don't know if it's a software of hardware problem and can't
determine a good troubleshooting procedure for this. Any suggestions?
Anti-spyware and anti-virus programs are up-to-date and run clean.
Other than the network card no other I/O is in use.
Thanks
Jim