CDROM not recognized in Windows XP

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have a Gateway with XP on it. One day I booted up and
realized that my CDROM didnt show up in My Computer. I
checked the device manager and it said the driver was
missing. Considering that drives don't really have
drivers, I checked Gateway's support site. They gave me
a driver for the IDE controller because that was supposed
to solve the problem. Well it didn't so I called and
they sent me a new drive under warranty because they
decided that was the problem. However, the problem is
still there. Any ideas on how to get the drive to work?

P.S. I tried to get the driver for the Intel Chipset but
the installer said everything was already updated.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Yes they have drivers. Have you checked the properties of the CD-Rom ?


One possibility out of many
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Have you also checked the UpperFilters or LowerFilters value in the registry, either by adding its own filter drivers or by removing the registry keys and values

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"DWP" <DWP@discussions.microsoft.com> wrote in message news:120C9BD6-35DD-4DBB-8FB5-461D7A14BEE5@microsoft.com...
>I have a Gateway with XP on it. One day I booted up and
> realized that my CDROM didnt show up in My Computer. I
> checked the device manager and it said the driver was
> missing. Considering that drives don't really have
> drivers, I checked Gateway's support site. They gave me
> a driver for the IDE controller because that was supposed
> to solve the problem. Well it didn't so I called and
> they sent me a new drive under warranty because they
> decided that was the problem. However, the problem is
> still there. Any ideas on how to get the drive to work?
>
> P.S. I tried to get the driver for the Intel Chipset but
> the installer said everything was already updated.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

See if this helps:
http://aumha.org/win5/a/xpcd.htm

Under section 8 - Problems - there is a link to a patch that often resolves
this problem

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"DWP" <DWP@discussions.microsoft.com> wrote in message
news:120C9BD6-35DD-4DBB-8FB5-461D7A14BEE5@microsoft.com...
>I have a Gateway with XP on it. One day I booted up and
> realized that my CDROM didnt show up in My Computer. I
> checked the device manager and it said the driver was
> missing. Considering that drives don't really have
> drivers, I checked Gateway's support site. They gave me
> a driver for the IDE controller because that was supposed
> to solve the problem. Well it didn't so I called and
> they sent me a new drive under warranty because they
> decided that was the problem. However, the problem is
> still there. Any ideas on how to get the drive to work?
>
> P.S. I tried to get the driver for the Intel Chipset but
> the installer said everything was already updated.