yup, that's one busted LCD. I assume this is a laptop. Anyway the cost for a tech to fix it will probably run around the price of a new low end laptop. Ordering parts from Dell directly is way expensive, plus it's alot of labor to take appart the whole laptop and put it back together (assuming they do it right) just to replace that LCD. If you're confident that you can repair it yourself then you can buy an LCD off of eBay and replace it. I find that fixing most Dell laptops is pretty straight forward, but it's up to you. If you don't want to fix it yourself it may be better to auction it off on eBay to someone who can fix it and buy yourself a new one.