Windows 7 Startup Issue

I have a HP labtop and my laptop froze all of a sudden so I did a hard restart of the computer. After restarting the computer I am no longer able to boot my computer up, the screen will go black sometimes after the log in screen. But now I do not even get the option to go to the log in screen now it just goes to the startup recovery stage. Everytime I try to fix start up I get startup repair off line following by the details of 0.00000 or something like that. The numbers are all zeros in the details but I tried other options like restoring to a previous point and I keep getting errors. THe computer is about 4 years old also I tried searching online but am having difficulty understanding what is going on.
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  1. Hi :)

    Virus or Crashing hard drive...test for both in DOS...

    All the best Brett :)
  2. Try downloading and running memtest86 (bootable CD) for at least three passes to test the memory.
  3. I do not know how to test these in DOS. I am not very good with computers technically.
  4. WongTongSoup said:
    I do not know how to test these in DOS. I am not very good with computers technically.



    Hi :)

    Then take it to a repair shop for a diagnosis...

    All the best Brett :)
  5. Eugh i know how to open dos but you did not give any instructions on what to do
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