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Acer 5534 Graphics Problem

Last response: in Laptops & Notebooks
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February 19, 2010 2:39:23 AM

Hi, I just recently bought a Acer 5534-5410 notebook. It works well most of the time but some times there is a problem related to the graphics card. When i run directx diagnostic tool , it gives a error message saying "problem getting extra display info". It also shows that
"Direct3D Acceleration: Not Available." while DirectDraw Acceleration and AGP texture Acceleration are enabled.
Due to this problem video cannot be displayed nor the pictures will load/displayed. other things are fine. I also installed latest drivers from the ATi's site but no solutions at all. Can anyone help me?
My Notebook Configuration:
Acer Aspire 5534-5410
AMD athlon 64 TF-20 1.66Ghz
3 GB DDR2 667MHz RAM
250 GB Hard Disk
Integrated Graphics Raedon 3200
AMD 780G chipset
a b D Laptop
February 19, 2010 4:36:46 AM

Have you checked to see if hardware acceleration is enabled?
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February 19, 2010 10:46:04 AM

No, there is no option to either enable nor disable it . It is just greyed out.
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