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LAN randomly disabled in windows 7

Last response: in Windows 7
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April 2, 2010 9:07:20 PM

I am using windows 7 64 bit on a HP pavilion and am connected to the internet with a linksys router. I have had several instances when using the internet and suddenly the LAN is disabled and I am not able to enable it manually. I have had to have help from HP tech support to correct the problem. Please help.

Thanks
a b $ Windows 7
April 6, 2010 10:49:40 AM

1. If you have a router, that implies you have more than one computer connected to the router. YES? If so, do the other computer(s) have the same problem?

2. Can you connect directly to the router, bypassing the LAN?

3. What does the HP tech do to clear the problem?

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April 16, 2010 2:27:08 AM

HP tech support instructs me to go into BIOS and restore default settings. This corrects the problem, however the same problem continues to occur.
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