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2 csrss.exe files running

Last response: in Windows 7
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November 1, 2012 2:47:04 PM

Hello,
I recently installed BitDefender and it wouldn't open. Their support stated I had a csrss.exe trojan file. Task bar shows there are 2 of this file running. However, properties tab shows both are in win 32 and both have same file version number and publisher is Microsoft. One version shows about 1 mb and the other 5 mb use with 0 cpu. PC runs fine other than BitDefender, previously Norton Security Suite had been running fine with it and Avast installed and opened without issue. OS is win7 home premium 64 bit.
November 1, 2012 4:53:43 PM

Since both csrss.exe trojan files can be seen in task bar, then go the process tab, then right click them, then open the location file, then try manually deleting both files.

Alternatively get Malwarebytes and make a full scan http://www.malwarebytes.org/
a b $ Windows 7
November 1, 2012 5:05:18 PM

if you are infected - your only hope of being 100% clean again is to re-install windows after deleting the partition it's on.

don't download shady things and you won't get trojans ;) 
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November 1, 2012 5:09:12 PM

broncorider said:
Hello,
I recently installed BitDefender and it wouldn't open. Their support stated I had a csrss.exe trojan file. Task bar shows there are 2 of this file running. However, properties tab shows both are in win 32 and both have same file version number and publisher is Microsoft. One version shows about 1 mb and the other 5 mb use with 0 cpu. PC runs fine other than BitDefender, previously Norton Security Suite had been running fine with it and Avast installed and opened without issue. OS is win7 home premium 64 bit.


One of them may actually be legit. The legit one will be in C:\Windows\System32\csrss.exe

Run a scan with malwarebytes or another trusted antivirus client like ESET. I love malwarebytes, as it catches almost everything and can remove a lot of stuff on your system.


See this site.
http://www.liutilities.com/products/wintaskspro/process...
November 1, 2012 5:10:12 PM

I have two running. No problems with it
!