Dell Support on MSNBC

Archived from groups: alt.sys.pc-clone.dell (More info?)

Yeah. No respect at all....;8-)

"General Patton" <fourstar@general.com> wrote in message
news:1090qmr96kjvk4c@corp.supernews.com...
> More of the Dell support success stories found here:
>
> http://www.msnbc.msn.com/id/4853511/
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>
> Nomination for Best Quote:
> Concedes Bobbi Dangerfield, director of Dell's U.S. consumer customer
> experience, "Last year we experienced some challenges in customer
support."
>
> (must be a close relative of Rodney Dangerfield)
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> And this was very interesting:
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> Carrie Hurt, president of the central Texas Better Business Bureau, says
> that Dell meets with her staff quarterly and works diligently to resolve
> complaints.
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> This might offer the best avenue for resolution for many of the people
that
> have posted Dell horror stories in here.
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