help support

Toggle sidebar Toggle sidebar
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

everytime i open my windows the help support automatically launch how can
this stop from launching when i start my windows. thanks
 
K

kelly

Distinguished
Apr 14, 2004
1,761
0
19,780
Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

I have seen this on OEM systems. And for first boots, etc. Are you logging
into the same profile? Which Help and Support does it open?

In the meantime:

Here are some checkpoints to consider:

Go to Start/Run/control folders/View/Uncheck Restore previous folder windows
at logon.

Create Separate Processes for the Desktop and Explorer

Separate Process for the Desktop and Explorer (Line 62)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Go to Start/Run/Msconfig/Startup
Go to Start/Run/Regedit and navigate to these keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

You are looking for a listing that uses a long file name/path with spaces in
it, that is not enclosed in quotes. If found that is the culprit. Go to
Start/Run/msconfig/Startup.
--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/taskbarplus!.htm


"romscute" <romscute@discussions.microsoft.com> wrote in message
news:A94BDC62-83DA-4681-8541-1245596BAD07@microsoft.com...
> everytime i open my windows the help support automatically launch how can
> this stop from launching when i start my windows. thanks
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi Kelly,

Is there any special reason to create Separate Processes for the Desktop and
Explorer ?

Could you explain this.

--
JonyBrv


"Kelly" wrote:

> Hi,
>
> I have seen this on OEM systems. And for first boots, etc. Are you logging
> into the same profile? Which Help and Support does it open?
>
> In the meantime:
>
> Here are some checkpoints to consider:
>
> Go to Start/Run/control folders/View/Uncheck Restore previous folder windows
> at logon.
>
> Create Separate Processes for the Desktop and Explorer
>
> Separate Process for the Desktop and Explorer (Line 62)
> http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> Go to Start/Run/Msconfig/Startup
> Go to Start/Run/Regedit and navigate to these keys:
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
>
> You are looking for a listing that uses a long file name/path with spaces in
> it, that is not enclosed in quotes. If found that is the culprit. Go to
> Start/Run/msconfig/Startup.
> --
>
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
> "romscute" <romscute@discussions.microsoft.com> wrote in message
> news:A94BDC62-83DA-4681-8541-1245596BAD07@microsoft.com...
> > everytime i open my windows the help support automatically launch how can
> > this stop from launching when i start my windows. thanks
>
>
>
 
K

kelly

Distinguished
Apr 14, 2004
1,761
0
19,780
Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi Jony,

Your work is good here, thanks for sharing! As per your question, there
could be several reasons. Leaning more toward my troubleshooting nature, by
default the multi-threaded process contains many instances. If any one of
them fails, they all fail.

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Jonybrv" <Jonybrv@discussions.microsoft.com> wrote in message
news:FA52A802-3AA5-431A-9CA2-5FD0C5517C02@microsoft.com...
> Hi Kelly,
>
> Is there any special reason to create Separate Processes for the Desktop
> and
> Explorer ?
>
> Could you explain this.
>
> --
> JonyBrv
>
>
> "Kelly" wrote:
>
>> Hi,
>>
>> I have seen this on OEM systems. And for first boots, etc. Are you
>> logging
>> into the same profile? Which Help and Support does it open?
>>
>> In the meantime:
>>
>> Here are some checkpoints to consider:
>>
>> Go to Start/Run/control folders/View/Uncheck Restore previous folder
>> windows
>> at logon.
>>
>> Create Separate Processes for the Desktop and Explorer
>>
>> Separate Process for the Desktop and Explorer (Line 62)
>> http://www.kellys-korner-xp.com/xp_tweaks.htm
>>
>> Go to Start/Run/Msconfig/Startup
>> Go to Start/Run/Regedit and navigate to these keys:
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
>>
>> You are looking for a listing that uses a long file name/path with spaces
>> in
>> it, that is not enclosed in quotes. If found that is the culprit. Go to
>> Start/Run/msconfig/Startup.
>> --
>>
>> All the Best,
>> Kelly (MS-MVP)
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>> http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>> "romscute" <romscute@discussions.microsoft.com> wrote in message
>> news:A94BDC62-83DA-4681-8541-1245596BAD07@microsoft.com...
>> > everytime i open my windows the help support automatically launch how
>> > can
>> > this stop from launching when i start my windows. thanks
>>
>>
>>
 
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom