I have just started up 2 new Samsung laptops and entered Windows 7 passwords into both - standard formula passwords for our latpops. Now, when i have rebooted, neither of them will accept the password. Both say Incorrect. Has anyone else found this and, if so, how did you fix it? Many thanks
Passwords are exact and the computer will remember what you typed and if you used caps or spaces. Once you enter a password you better write it down exactly like you put it in because that's what the computer will want typed in.
You will have to contact Samsung customer service so that they can verify ownership.