What to do when Windows crashes and can't download anything

Hello, I have an Acer Aspire One AO725-0845 that uses Windows 7. I believe that Windows has crashed because a message pops up every time I log in saying that Windows is not genuine and I need to download a real version of it. The only problem is I can't download anything or log into anything except the computer itself. Any suggestions on how to fix this?
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More about what windows crashes download anything
  1. The message says that you you are using an illegal windows product key. Only way to fix it is to enter a legal key. That should have come with the PC.
  2. The key did come with it and I tried to enter it in, the only problem is when I clicked on the link to go to the page where I enter the code, it wouldn't go to the page. It just reloaded the one I was on.
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