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What to do when Windows crashes and can't download anything

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  • Windows 7
Last response: in Windows 7
November 3, 2012 2:10:43 AM

Hello, I have an Acer Aspire One AO725-0845 that uses Windows 7. I believe that Windows has crashed because a message pops up every time I log in saying that Windows is not genuine and I need to download a real version of it. The only problem is I can't download anything or log into anything except the computer itself. Any suggestions on how to fix this?

More about : windows crashes download

a b $ Windows 7
November 3, 2012 8:59:44 AM

The message says that you you are using an illegal windows product key. Only way to fix it is to enter a legal key. That should have come with the PC.
November 11, 2012 12:44:53 AM

The key did come with it and I tried to enter it in, the only problem is when I clicked on the link to go to the page where I enter the code, it wouldn't go to the page. It just reloaded the one I was on.