Add/Remove Programs Did Not Remove Program (QuickBooks 200..

Archived from groups: microsoft.public.windowsxp.general (More info?)

Summer wrote:

> Hi All,
>
> XP Pro
>
> Hope someone can tell me what is going on here. I want to do a clean
> install of the licensed version of QuickBooks 2005 CD but not until
> the downloaded trial is cleaned from the HDD. Back on May 15th, Laura
> (alt.comp.software.financial.quickbooks) instructed me how to do this.
> Finally got around to starting the process a couple weeks ago, then
> put it on hold again because the uninstall didn't seem to work. I'm
> stuck.
>
> What I did: Uninstalled QBs 2005 Trial using Control Panel |
> Add/Remove Programs. It appeared to perform the program uninstall
> successfully and it's no longer listed in Add/Remove. But, according
> to the HDD the program is *still* installed. (??)
>
> Did not find an "uninstall" or "unwise" file in the QB folder. Nor did
> Google find anyone else who has had this problem.
>
> What is my next step to *really* remove the trial version? Just delete
> the QuickBooks folder? To me, deleting program folders just seems
> "wrong" or not best practice...
>

Your best bet is to ask Intuit about uninstalling their program:
http://www.intuit.com/support/

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Archived from groups: microsoft.public.windowsxp.general (More info?)

Summer wrote:

> Hi All,
>
> XP Pro
>
> Hope someone can tell me what is going on here. I want to do a clean install
> of the licensed version of QuickBooks 2005 CD but not until the downloaded
> trial is cleaned from the HDD. Back on May 15th, Laura
> (alt.comp.software.financial.quickbooks) instructed me how to do this.
> Finally got around to starting the process a couple weeks ago, then put it
> on hold again because the uninstall didn't seem to work. I'm stuck.
>
> What I did: Uninstalled QBs 2005 Trial using Control Panel | Add/Remove
> Programs. It appeared to perform the program uninstall successfully and it's
> no longer listed in Add/Remove. But, according to the HDD the program is
> *still* installed. (??)
>
> Did not find an "uninstall" or "unwise" file in the QB folder. Nor did
> Google find anyone else who has had this problem.
>
> What is my next step to *really* remove the trial version? Just delete the
> QuickBooks folder? To me, deleting program folders just seems "wrong" or not
> best practice...
>
> Thanks!

What do you mean by "according to the HDD the program is *still*
installed"? The HDD can't tell you anything, but sometimes uninstall
routines leave the program folder behind along with a few of the files.
What exactly is in on the HDD in the program folder? How does that
compare to what was there before the uninstall?

--
Rock
MS MVP Windows - Shell/User