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USB Problem

Last response: in Computer Peripherals
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Anonymous
a b α HP
June 9, 2010 10:36:06 PM

Hello,
Am connecting an HP Offficejet 6310xi to my Dell Inspirion 545s. Have purchased correct driver from HP to eliminate campability issues with windows 7 64. Install goes smooth up to the point where it calls for connection of the USB cable to a port on the computer. I make the connection and nothing happens, on any of the 5 USB ports. HP says they can re program the ports for a fee. Are the USB ports actualy my problem???
HELP

More about : usb problem

Anonymous
a b α HP
June 10, 2010 6:32:35 PM

Does other stuff work when plugged into the USB ports -- if so it sounds like HP passing the buck.
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