screen goes blank after windows bootup logo...

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi, I have windows xp prof running and now when i turn on the computer
it boots up, goes to the logo, and then the screen goes blank. The
hard drive is still working, and i can go into safemode (f8) but every
time i try to startup normally the screen just goes blank, the monitor
says there is no signal. I have no clue how to go about resolving
this. Any help would be greatly appreciated!


Cheers

-Gaiko
6 answers Last reply
More about screen blank windows bootup logo
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Hi, thanks for your help. I apparently wasn't able to do it quite the
    way you said (or at least the screen wouldn't come up) but i did try
    booting in VGA mode and i do get a screen then, problem is when i try
    to change it any higer than the 640x480 8bit then it blanks again.
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    gaikokujinkyofusho@gmail.com wrote:

    > Hi, thanks for your help. I apparently wasn't able to do it quite the
    > way you said (or at least the screen wouldn't come up) but i did try
    > booting in VGA mode and i do get a screen then, problem is when i try
    > to change it any higer than the 640x480 8bit then it blanks again.

    OK, then there is something wrong with either your video card or
    monitor. The usual way to troubleshoot this (making one change at a
    time and testing after each change) is:

    1. Attach the computer to a different, known-working monitor. If the
    problem follows, it is probably a bad video card.

    2. Or attach a different computer to the original monitor. If all is
    fine, then you know it isn't a monitor issue.

    3. Swap out the video card for a known-working one. If all is well,
    replace the video card.

    Malke
    --
    Elephant Boy Computers
    www.elephantboycomputers.com
    "Don't Panic!"
    MS-MVP Windows - Shell/User
  3. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Hello,

    The screen is going blank because the video adapter is set to a refresh rate/resolution which the
    monitor cannot handle. Solution ? Well, this is a tricky one. Let windows boot normally (although
    you would not be able to see anything). After you see that hard disk activity has stopped or rather
    slowed down, indicating that Windows has booted to the desktop, do as mentioned below:

    1) Hit Winkey+R and type 'desk.cpl' and press ENTER (this will get you to the Display properties)

    2) Press CTRL+SHIFT+TAB (this will take you to the settings tab)

    3) Press ALT+S (This will put focus on the resolution slider)

    4) Hit the left arrow key several times and press ENTER (this will decrease the resolution and apply
    it)

    Hopefully, if you do things the right way, you will have a working display and from there you can
    increase/decrease the resolution, refresh rate to your monitor's liking.

    --

    Anando
    Microsoft MVP- Windows Shell/User
    http://www.microsoft.com/mvp
    http://www.mvps.org


    Folder customizations
    http://newdelhi.sancharnet.in/minku

    Protect your PC!
    http://www.microsoft.com/protect


    <gaikokujinkyofusho@gmail.com> wrote in message
    news:1124800503.697330.169330@o13g2000cwo.googlegroups.com...
    > Hi, I have windows xp prof running and now when i turn on the computer
    > it boots up, goes to the logo, and then the screen goes blank. The
    > hard drive is still working, and i can go into safemode (f8) but every
    > time i try to startup normally the screen just goes blank, the monitor
    > says there is no signal. I have no clue how to go about resolving
    > this. Any help would be greatly appreciated!
    >
    >
    > Cheers
    >
    > -Gaiko
    >
  4. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Anando [MS-MVP] wrote:

    > Hello,
    >
    > The screen is going blank because the video adapter is set to a
    > refresh rate/resolution which the monitor cannot handle. Solution ?
    > Well, this is a tricky one. Let windows boot normally (although you
    > would not be able to see anything). After you see that hard disk
    > activity has stopped or rather slowed down, indicating that Windows
    > has booted to the desktop, do as mentioned below:
    >
    > 1) Hit Winkey+R and type 'desk.cpl' and press ENTER (this will get you
    > to the Display properties)
    >
    > 2) Press CTRL+SHIFT+TAB (this will take you to the settings tab)
    >
    > 3) Press ALT+S (This will put focus on the resolution slider)
    >
    > 4) Hit the left arrow key several times and press ENTER (this will
    > decrease the resolution and apply it)
    >
    > Hopefully, if you do things the right way, you will have a working
    > display and from there you can increase/decrease the resolution,
    > refresh rate to your monitor's liking.
    >
    There's an easier way. Go into Safe Mode and do:

    Start>Run>msconfig [enter]

    On the BOOT.INI tab under Boot Options check "/BASEVIDEO." Now restart
    in Regular Mode. Now the OP can go into his Display Properties and set
    the refresh rate, resolution etc. to something supported by his video
    card and monitor. Then reverse the changes to BOOT.INI and reboot.

    If that doesn't work, there may be a hardware problem with either the
    monitor or the video card.

    Malke
    --
    Elephant Boy Computers
    www.elephantboycomputers.com
    "Don't Panic!"
    MS-MVP Windows - Shell/User
  5. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Ahhh yes....but you know the geeky types like me who like to complicate things. Thanks for the tip
    Malke !

    --

    Anando
    Microsoft MVP- Windows Shell/User
    http://www.microsoft.com/mvp
    http://www.mvps.org


    Folder customizations
    http://newdelhi.sancharnet.in/minku

    Protect your PC!
    http://www.microsoft.com/protect


    "Malke" <invalid@not-real.com> wrote in message news:OTNSMl%23pFHA.3104@TK2MSFTNGP12.phx.gbl...
    > Anando [MS-MVP] wrote:
    >
    >> Hello,
    >>
    >> The screen is going blank because the video adapter is set to a
    >> refresh rate/resolution which the monitor cannot handle. Solution ?
    >> Well, this is a tricky one. Let windows boot normally (although you
    >> would not be able to see anything). After you see that hard disk
    >> activity has stopped or rather slowed down, indicating that Windows
    >> has booted to the desktop, do as mentioned below:
    >>
    >> 1) Hit Winkey+R and type 'desk.cpl' and press ENTER (this will get you
    >> to the Display properties)
    >>
    >> 2) Press CTRL+SHIFT+TAB (this will take you to the settings tab)
    >>
    >> 3) Press ALT+S (This will put focus on the resolution slider)
    >>
    >> 4) Hit the left arrow key several times and press ENTER (this will
    >> decrease the resolution and apply it)
    >>
    >> Hopefully, if you do things the right way, you will have a working
    >> display and from there you can increase/decrease the resolution,
    >> refresh rate to your monitor's liking.
    >>
    > There's an easier way. Go into Safe Mode and do:
    >
    > Start>Run>msconfig [enter]
    >
    > On the BOOT.INI tab under Boot Options check "/BASEVIDEO." Now restart
    > in Regular Mode. Now the OP can go into his Display Properties and set
    > the refresh rate, resolution etc. to something supported by his video
    > card and monitor. Then reverse the changes to BOOT.INI and reboot.
    >
    > If that doesn't work, there may be a hardware problem with either the
    > monitor or the video card.
    >
    > Malke
    > --
    > Elephant Boy Computers
    > www.elephantboycomputers.com
    > "Don't Panic!"
    > MS-MVP Windows - Shell/User
  6. I have the same issue however I am unable to boot safe mode computer just hangs on the screen with all the commands for safe mode and when I boot normal mode I hear all the start up sounds and I can get windows narrator to talk me through what I am doing when I get to display settings for resolution says 9999 x 9999 pixels I am able to do all this now with the new video card in the onboard graphics would not allow me to navigate at all. my mother did a driver update and now can not get to work tried several monitors, I am unable to use last known good configuration or enable vga mode as well, im usually pretty good at figuring out these problems and this one has me baffled oh also the CD rom drive will not boot when try to load windows disk to do repairs from driver update.
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