My dell n5030 laptop isnt getting past the windows start up screen. It boots up fine up to the part where the four balls become the windows logo, but then freezes there everytime. When i try to select the windows start up repair it blacks out the screen and I cant do anything.
I know its not a faulty hard drive because its newly fitted and this problem occured previously on a different hard drive aswell. any help guys??
If the issue occured with a different hard drive then it has to be another piece of hardware giving you the problem.
I know if the computer is overclocked too far then the Windows loading will hang at the spot your talking about so because of theat it could be an issue with your cpu.
If there is still warranty left on the laptop then you could go to the Dell support page andd enter in your aExpress service coode and get tech support for this problem.
The windows repair just won't work even when I run it off a CD. It'll do the 'windows is loading files' and once thats loaded up the small windows loading bar will show for a second and then dissapear leaving a lit up black screen that won't change.
The only change I made to the laptop was removing the original hard drive (because I thought it was a hard drive problem first) and installing an ssd in its place.
Im not too sure how to run the 'trouble shooter in the action centre' of safe mode. My safe mode does load up fine though.