Can't send attachments

Archived from groups: microsoft.public.windowsxp.general (More info?)

Running Win XP Home up to date and Mozilla Thunderbird. ADSL Connection
via pci internal modem (absolute bog standard from BeWAN)

Can use FTP, HTTP etc with absolutely no problems and can send text
mails but as you climb above 100/200Kb attachments (and after a long
wait) I receive an SMTP error and cannot send.

Can receive large attachments but can't send them...

If I dial up with my laptop via a voice modem I can send attachments
but I don't have a voice modem in my PC. Have tried to send with
logging enabled and received

0[274670]: SMTP Connecting to: mailhost.zen.co.uk
0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 220 rutherford.zen.co.uk ESMTP Exim 4.34 Tue,
23 Aug 2005 20:09:37 +0000
0[274670]: SMTP entering state: 15
0[274670]: SMTP Send: EHLO [82.71.127.206]

0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250-rutherford.zen.co.uk Hello
[82.71.127.206] [82.71.127.206]
0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250-SIZE 134217728
0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250-ETRN
0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250-PIPELINING
0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250 HELP
0[274670]: SMTP entering state: 4
0[274670]: SMTP entering state: 22
0[274670]: SMTP entering state: 3
0[274670]: SMTP Send: MAIL FROM:<paul.dambra@gmail.com> SIZE=2035491

0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250 OK
0[274670]: SMTP entering state: 6
0[274670]: SMTP Send: RCPT TO:<Paul.dambra@gmail.com>

0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 250 Accepted
0[274670]: SMTP entering state: 7
0[274670]: SMTP Send: DATA

0[274670]: SMTP entering state: 0
0[274670]: SMTP Response: 354 Enter message, ending with "." on a line
by itself
0[274670]: SMTP entering state: 8
0[274670]: SMTP entering state: 9

Unfortunately this means nothing to me :-)

Paul
3 answers Last reply
More about send attachments
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    I connected the laptop that can successfully send via dial-up to the
    LAN and tried to send the message... no joy... I'm using Outlook on the
    laptop the log from that

    2005.08.23 22:01:13 <<<< Logging Started (level is LTF_TRACE) >>>>
    2005.08.23 22:01:13 Successfully initialized the resource manager
    2005.08.23 22:01:14 ResourceObject [THIS: 0020cac8]: Created
    2005.08.23 22:01:14 ResourceObject [THIS: 0020cac8]: Synchronize
    called (flags = 00000001)
    2005.08.23 22:01:14 ResourceObject [THIS: 0020cac8]: Synch operation
    started (flags = 00000001)
    2005.08.23 22:01:14 ResourceObject [THIS: 0020cac8]: UploadItems: 1
    messages to send
    2005.08.23 22:01:14 ResourceObject [THIS: 0020cac8]: Trying to read
    remote URL off the resource
    2005.08.23 22:01:14 Looking up handler for SMTP
    2005.08.23 22:01:14 Creating proto handler
    {8D2595E0-07C3-11D3-B8AF-00105A19CDC6}
    2005.08.23 22:01:14 Initializing proto handler
    {8D2595E0-07C3-11D3-B8AF-00105A19CDC6}
    2005.08.23 22:01:14 ResourceObject [THIS: 0020cac8]: SendItem:
    pCallback->Put
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "CSMTPPutTask: Begin execution")
    2005.08.23 22:01:14 Callback::ExecuteThread[THIS: 00213dc8]
    (00001000) returns 00000000
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP PH: Connecting to SMTP
    server")
    2005.08.23 22:01:14 Callback::ExecuteThread[THIS: 00213dc8]
    (00001000) returns 00000000
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: Finding host")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: Connecting to host")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: Connected to host")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: <rx> 220
    rutherford.zen.co.uk ESMTP Exim 4.34 Tue, 23 Aug 2005 21:01:15 +0000")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: [tx] EHLO Wheelbarrow")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: <rx>
    250-rutherford.zen.co.uk Hello Wheelbarrow [82.71.127.206]")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: <rx> 250-SIZE 134217728")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: <rx> 250-ETRN")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: <rx> 250-PIPELINING")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: <rx> 250 HELP")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: Authorized to host")
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: Connected to host")
    2005.08.23 22:01:14 Callback::ReportStatus[THIS: 00213dc8]
    (ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
    2005.08.23 22:01:14 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:14 "SMTP: [tx] MAIL FROM:
    <claire.wheeler@afsl.org.uk>")
    2005.08.23 22:01:17 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:17 "SMTP: <rx> 250 OK")
    2005.08.23 22:01:17 Callback::ReportStatus[THIS: 00213dc8]
    (ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5
    2005.08.23 22:01:17 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:17 "SMTP: [tx] RCPT TO:
    <paul.dambra@gmail.com>")
    2005.08.23 22:01:21 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:21 "SMTP: <rx> 250 Accepted")
    2005.08.23 22:01:21 Callback::ReportStatus[THIS: 00213dc8]
    (ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6
    2005.08.23 22:01:21 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:21 "SMTP: [tx] DATA")
    2005.08.23 22:01:21 Callback::LogText[THIS: 00213dc8] (flags =
    LTF_TRACE, hr = 00000000, code = 00000000,
    2005.08.23 22:01:21 "SMTP: <rx> 354 Enter message,
    ending with "." on a line by itself")

    I note this Enter message, ending with "." on a line by itself seems to
    be right at the end on both logs... Mean anything to anybody?
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Hmmm curioser and curioser... looking at my line characteristics

    LINE OPERATIONAL DATA (STREAM) : DOWN UP
    Capacity Occupation (%) : 15 35
    Noise Margin (dB) : 38.0 31.0
    Attenuation (dB) : 15.5 8.0
    Output Power (dBm) : 20.0 10.5

    and adslguide.org.uk spped test rates me with an upload speed of
    15Kbps!!
  3. Archived from groups: microsoft.public.windowsxp.general (More info?)

    wrote on Tue, 23 Aug 2005:

    >I note this Enter message, ending with "." on a line by itself seems to
    >be right at the end on both logs... Mean anything to anybody?

    Hi Paul

    Yes, it looks as though your end is never sending the data that the
    server is waiting for. I wouldn't have thought it was a size issue --
    200k isn't a particularly large attachment.

    Since it's happening in both Thunderbird and Outlook is has to be
    something in your settings or connection. Have you sent the logs to Zen?

    Question: are you using any form of scanning on outbound mail? This can
    often cause mail with attachments to choke.

    --
    Nightowl
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