Windows update problem

Archived from groups: microsoft.public.windowsxp.general (More info?)

I posted this in the Windows Update group and as an afterthought I
decided maybe I should post it here too...

I've browsed earlier posts but really haven't seen an answer yet.
I just upgraded a client's computer to Service Pack 2 and then ran into
problems with Windows Update. The first time I ran it it downloaded 30
updates and failed to install almost all of them. The NEXT time I ran it
it just listed two. They were KB898461 and the Windows Genuine Advantage
Verification Tool. I have installed the Windows installer 3.1 manually. I
also downloaded and installed the KB898461 update manually. Now the only
one that comes up that it can't install is the WGAVT. A look at my
history indicates that none of the original 30 were installed either.
So how do I get the Validation Tool to install so I can validate and get
the rest of them?

--
--- A Freudian slip is when you say one thing but mean your mother. ---

Archived from groups: microsoft.public.windowsxp.general (More info?)

OK, someone in the other group showed me how to install the validation
tool manually and I now have it validated. However there are 27
remaining updates it won't install. I'll so get that log and post it
shortly.
Thanks for your assistance.

"Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote in
news:ueL$jtEqFHA.4056@TK2MSFTNGP09.phx.gbl:

> Hi,
>
> Run the windowsupdate.log file on the system, look at the bottom for
> the the error codes relating to the most recent visit. Post back with
> them, or look for them here:
> http://v4.windowsupdate.microsoft.com/troubleshoot/
>



--
--- A Freudian slip is when you say one thing but mean your mother. ---

Archived from groups: microsoft.public.windowsxp.general (More info?)

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/defau [...] -us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archi [...] _codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/grou [...] dowsupdate

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Menno Hershberger wrote:
> I posted this in the Windows Update group and as an afterthought I
> decided maybe I should post it here too...
>
> I've browsed earlier posts but really haven't seen an answer yet.
> I just upgraded a client's computer to Service Pack 2 and then ran into
> problems with Windows Update. The first time I ran it it downloaded 30
> updates and failed to install almost all of them. The NEXT time I ran it
> it just listed two. They were KB898461 and the Windows Genuine Advantage
> Verification Tool. I have installed the Windows installer 3.1 manually. I
> also downloaded and installed the KB898461 update manually. Now the only
> one that comes up that it can't install is the WGAVT. A look at my
> history indicates that none of the original 30 were installed either.
> So how do I get the Validation Tool to install so I can validate and get
> the rest of them?

Archived from groups: microsoft.public.windowsxp.general (More info?)

<sniff>
--
~PAÞ

Menno Hershberger wrote:
<snip>
> Thanks for pitching in. When I Google for stuff, your name comes up a
> lot! You've got a good reputation... :-)
>
> "Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote in newsPRt5TJqFHA.2816
> @tk2msftngp13.phx.gbl:
>
> > Hi,
> >
> > Click start/run, type:
> >
> > %windir%\windowsupdate.log
> >
> > and click ok.