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Epson Stylus RX620 giving me two different out of ink errors

  • Printers
  • Stylus
  • Epson
  • Scanners
  • Peripherals
Last response: in Computer Peripherals
July 3, 2010 6:32:40 AM

The first error pops up when I turn the printer on..."ink cartridges are empty blah blah blah" problem. As soon as I hit the OK button on the printer, I get another error message telling me to "open the scanner unit and replace the appropriate BK ink cartridge and close the scanner unit. Then press OK"...when I press OK, the first error pops up again. I click OK and the second error pops up. And it keeps going in circles. Can I not use the scanner without ink? I think I was able to use the scanner with no ink before, but I'm not 100% certain. I do remember a while ago I would only receive only the first error telling me to replace the ink cartridges.

More about : epson stylus rx620 giving ink errors

July 3, 2010 10:40:06 PM

There should be an option on the printer itself or within windows where you can disable notifications like out of ink, etc... Have a look around, especially under "maintenance" on the printer.
July 4, 2010 2:08:03 AM

Yea the thing is, these errors won't let me use the printer in anyway. All I can do is click the OK button to cycle between the two errors.