Program is compatible with windows 7 but wont run

Hi I have downloaded a program called Diasend uploader for my son's insulin pump, it will not open and I have tried uninstalling and reinstalling but no joy!!??
The message always comes up : Diasend uploader has stopped working?? Windows is checking for a solution to the problem.
Other people with windows 7 have downloaded and used no problem??
I even downloaded on an old xp pc and it worked fine?? I also tried to copy the program onto a flash drive and still get the same message??
Anyone got any ideas??
3 answers Last reply
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  1. For something this important you should be geting help from a Hospital or Doctors office or the place your downloading from and not a forum.
  2. I would have to agree with inzone. All I can say is the program works on my Windows 7 x64 rigs.
  3. Try reinstalling it and when you do right click on the installation file and choose run as administrator.
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