my Win 7 laptop is starting up and then going to a black screen with movable cursor. When I hard reboot it, I am brought to a screen recommending that I restore it. This happens every time I switch on and sometimes when the laptop goes to idle. Please help!
Ok, I can get the laptop to work normally but just not first time. First I must switch it off again whilst on the black screen by holding the 'power button' in, and then switch it back on, and let the reset run it's course. After this it works just fine Just confused as to why it doesn't work first time and a little worried that this problem may get worse