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Hp printer won't print

Last response: in Computer Peripherals
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July 15, 2010 7:52:23 PM

Hello,
I get a message on my screen that the printer is preparing to print backround something or other...then it says printing is complete but nothing happens...nothing prints out yet it says I have so many documents in the que or waiting

More about : printer print

July 16, 2010 1:30:16 PM

First what is the printer make and model? Is it a network printer or just connected to your computer. If it is a network printer you may have a network card issue or your ip address was erased and you need to reinstall your ip address. Print a configure page form the printer not from your computer. This can be done from your printer display pannel depending on make and model printer and see if your ip address is on the printout or does the ip list all zeros.
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