STOP error c000021a

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have a DELL inspiron laptop. Off late I am not able to get past the XP
logon page during bootup. I get a blue screen with the c000021a fatal system
error with the status 0xc0000005 (0x00000000 0x00000000). I can get to the
safe mode (without networking), but dont know how to fix the problem. can
anyone please help?

thanks
lakshmi
2 answers Last reply
More about stop error c000021a
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    This link may help you.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;156669

    Mike D
    "Lakshmi" <Lakshmi@discussions.microsoft.com> wrote in message
    news:F2F85043-ECE4-4588-8629-D621484B2A45@microsoft.com...
    >I have a DELL inspiron laptop. Off late I am not able to get past the XP
    > logon page during bootup. I get a blue screen with the c000021a fatal
    > system
    > error with the status 0xc0000005 (0x00000000 0x00000000). I can get to the
    > safe mode (without networking), but dont know how to fix the problem. can
    > anyone please help?
    >
    > thanks
    > lakshmi
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    http://aumha.org/win5/kbestop.php

    regards,
    ssg MS-MVP

    Lakshmi wrote:
    > I have a DELL inspiron laptop. Off late I am not able to get past the XP
    > logon page during bootup. I get a blue screen with the c000021a fatal system
    > error with the status 0xc0000005 (0x00000000 0x00000000). I can get to the
    > safe mode (without networking), but dont know how to fix the problem. can
    > anyone please help?
    >
    > thanks
    > lakshmi
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