STOP error c000021a

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have a DELL inspiron laptop. Off late I am not able to get past the XP
logon page during bootup. I get a blue screen with the c000021a fatal system
error with the status 0xc0000005 (0x00000000 0x00000000). I can get to the
safe mode (without networking), but dont know how to fix the problem. can
anyone please help?

thanks
lakshmi

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

This link may help you.

http://support.microsoft.com/default.aspx?scid=kb;en-us;156669

Mike D
"Lakshmi" <Lakshmi@discussions.microsoft.com> wrote in message
news:F2F85043-ECE4-4588-8629-D621484B2A45@microsoft.com...
>I have a DELL inspiron laptop. Off late I am not able to get past the XP
> logon page during bootup. I get a blue screen with the c000021a fatal
> system
> error with the status 0xc0000005 (0x00000000 0x00000000). I can get to the
> safe mode (without networking), but dont know how to fix the problem. can
> anyone please help?
>
> thanks
> lakshmi

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

http://aumha.org/win5/kbestop.php

regards,
ssg MS-MVP

Lakshmi wrote:
> I have a DELL inspiron laptop. Off late I am not able to get past the XP
> logon page during bootup. I get a blue screen with the c000021a fatal system
> error with the status 0xc0000005 (0x00000000 0x00000000). I can get to the
> safe mode (without networking), but dont know how to fix the problem. can
> anyone please help?
>
> thanks
> lakshmi