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Computer unable to connect to printer

Last response: in Computer Peripherals
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I had a computer repair person set up security software (AVG-Free) for me. For some reason my computer will no longer communicate/connect with my printer. I researched on AVG and the only solution I am able to come up with is to disable the program in order to use the printer.

Do you know what I can check or uncheck in the AVG (or even which security component is causing the problem)program to correct this?

Thank you
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