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Acer laptop will not read hdd when installing xp

Last response: in Laptops & Notebooks
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March 9, 2010 10:28:09 PM

Hello, I have an Acer Extensa 4620z, the hdd went out on it, i replaced it and tried installing xp on it cuz i dont have the vista recovery disks but I get a "setup did not find any hard disks drives installed in your computer" message. I also tried windows 7 as well but I get a "no os found" message. My understanding is that this laptop was designed only for vista and not xp, so I'm thinking I need storage drivers for it. Any help with this would be greatly appreciated.
March 10, 2010 3:07:27 AM

was it a SATA drive by any chance? if so you need to use the F6 option to install the third party SATA drivers so that windows can see the drive.

http://support.acer-euro.com/drivers/notebook/ex_4620.h...

under windows XP choose F6 intel SATA HDD Floppy Utility.

If you don't have an external floppy drive available you can either get one or use slipstream to make a install disc with them on it.

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March 10, 2010 7:15:28 PM

Thx i will try that.
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