Windows XP question

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I know this has been asked before, but I don't have the time to do
proper research, or to search the MS KB, so here goes....

Another guy in the office just bought a new Dell computer. It has XP on
it, and whenever he boots up, it asks for Disk 1 to be inserted. There
is no Disk 1. Hitting cancel makes the message box go away, but the
problem still remains.

I know virtually nothing about XP---still using 98SE. I can stumble my
way around, but it could take a long time to find the answer.

He's d/l'd all the stuff Windows says he needs to d/l, but the box still
shows up.

Any ideas???

TIA

Tom S.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Tom Simchak" <tgslawref@ev1.net> wrote in message
newsjbmc.24431$962.10453@newssvr22.news.prodigy.com...
> I know this has been asked before, but I don't have the time to do
> proper research, or to search the MS KB, so here goes....
>
> Another guy in the office just bought a new Dell computer. It has XP on
> it, and whenever he boots up, it asks for Disk 1 to be inserted. There
> is no Disk 1. Hitting cancel makes the message box go away, but the
> problem still remains.
>
> I know virtually nothing about XP---still using 98SE. I can stumble my
> way around, but it could take a long time to find the answer.
>
> He's d/l'd all the stuff Windows says he needs to d/l, but the box still
> shows up.
>
> Any ideas???
>
> TIA
>
> Tom S.

Is the BIOS set to boot from the CD rather than the hard drive?
--
Barry Turner

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"BRT" <barry_turner@nospam21.com> wrote in message
news:4099ff12$3_1@baen1673807.greenlnk.net...
> "Tom Simchak" <tgslawref@ev1.net> wrote in message
> newsjbmc.24431$962.10453@newssvr22.news.prodigy.com...
> > I know this has been asked before, but I don't have the time to do
> > proper research, or to search the MS KB, so here goes....
> >
> > Another guy in the office just bought a new Dell computer. It has XP on
> > it, and whenever he boots up, it asks for Disk 1 to be inserted. There
> > is no Disk 1. Hitting cancel makes the message box go away, but the
> > problem still remains.
> >
> > I know virtually nothing about XP---still using 98SE. I can stumble my
> > way around, but it could take a long time to find the answer.
> >
> > He's d/l'd all the stuff Windows says he needs to d/l, but the box still
> > shows up.
> >
> > Any ideas???
> >
> > TIA
> >
> > Tom S.
>
> Is the BIOS set to boot from the CD rather than the hard drive?
> --
> Barry Turner
>

It's purely a guess, but it sounds to me as if one of the factory apps.
(i.e.- MSOffice, etc.) is trying to initalize and cannot, thereby asking for
the disc 1 installation CD.

If the system has NOT been doing this since the initial boot up, he needs to
run system restore back to the earliest date available in that tool.


Stew