Canon i550 says printer head not installed.. help?

tmbarker2000

Distinguished
Aug 5, 2010
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Have a Canon i550 printer. Had 7 orange flashing lights then green. per all the web advice (and Canon helpdesk), got the printer head out and cleaned per instructions.

Excellent.. flashing lights now gone. Went to print and got the message that the printer head is not installed.

Any suggestions? Love this printer and really don't want to be forced to buy a new one.

michelle