Computer: Asus G50VT-X5
OS: Windows 7 64-bit
Bluetooth Adapter: IOGEAR USB 2.1 Bluetooth Micro Adapter
Tablet: Wacom Graphire Wireless
I have a tablet that I use for drawing and design work on my laptop. It connects to the computer via a small bluetooth adapter that I hook into a USB port. About a month ago it suddenly I was unable to use my tablet and my computer tells me that bluetooth is the issue. Going through all the usual troubleshooting methods just keeps me in a loop of problems "getting fixed" and coming back. I believe this is an issue with the Windows drivers because my bluetooth adapter and tablet worked fine on a friend's computer.
My computer registers that the bluetooth adapter is there and the network exists, but I am unable to permanently add the tablet to my computer. When I try, I always get the "installing device driver software" popup that tries to install a Bluetooth Peripheral Device. After a while, it says it installs, but once it installs my computer seems to forget that my tablet is synched with my bluetooth. I have to repeat this whole process over again. It's getting me nowhere. When the device installs, it says "Bluetooth HID successfully installed."
When I do this multiple times in a row, it begins to display "Bluetooth HID Device - ready to use" and "Bluetooth Peripheral Device - searching Windows Update" instead of only the peripheral one.
Rinse, repeat, in an endless cycle. I've gone through the official product manual and taken all the relevant troubleshooting steps. I've uninstalled and reinstalled everything I could find relating to my tablet and my bluetooth, but it's still not working.
Nothing out of the ordinary happened around the time when this became an issue. I did get a couple new games (Diablo 3 and Minecraft), but I can't imagine either of them would be messing with my bluetooth or tablet. I thought that it was possibly because I had been procrastinating doing my Windows Update, but once I updated it, nothing changed.
The only other possibly relevant thing I could add is that there are two unknown base system drivers that are missing since I made the upgrade from Vista to 7. I couldn't figure out what they were by simply reinstalling all my OS drivers, but whatever they were, they had no impact on my tablet. For posterity's sake, here's a screen of the Device Manager:
Though the Bluetooth one showing up is completely new and I've never seen it before. It disappeared from that list shortly after taking the screen shot.
This is really cutting into my work as I design mockups for murals on the computer to present to my employers, and I'd be very grateful for a fix or a prod in the right direction. I'm getting close to just saving all my extra files on an external, doing a complete wipe of my system, and reinstalling everything from scratch. (That's something I'd really rather not do if you didn't notice the MMOs sitting in my taskbar.)
I can provide more information and/or screenshots to the best of my abilities if needed.