HP Windows Recovery Error

Hello,
My HP laptop seems to be stuck in this error recovery limbo. I have tried just about every option F8 has to offer - I just end up at the blue user screen frozen. I have also tried F11 to recover, leads me to blue user screen again - frozen. I also am not able to select a user at this point - just a blank blue screen. Any suggestions would be helpful! Thank you!
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  1. could you test you hdd in a external case on another computer using the drive maker tool
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