POP3 problem and Norton Anti-virus

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi All:
Just wanted to post this problem/solution so other's don't go batty trying
to figure out why they can't download their e-mail messages via their pop3
account. Seems Norton Anti-virus downloaded something that effected the
communication protocol if you have their e-mail checker activated. The
simple solution is to disable their e-mail checker in Norton Anti-virus. The
best solution is to switch to another anti-virus program. AVG here I come!
Can't tell you how many hours it took to figure this out, originally blamed
my ISP. I just hate it when something is changed on my computer without my
knowledge or permission!
Patrick

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

When even Norton advise you to disable the email virus scanner program you
know things are fishy!! Microsoft advises it as well!!

 

[Rock]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Patrick wrote:

> Hi All:
> Just wanted to post this problem/solution so other's don't go batty trying
> to figure out why they can't download their e-mail messages via their pop3
> account. Seems Norton Anti-virus downloaded something that effected the
> communication protocol if you have their e-mail checker activated. The
> simple solution is to disable their e-mail checker in Norton Anti-virus. The
> best solution is to switch to another anti-virus program. AVG here I come!
> Can't tell you how many hours it took to figure this out, originally blamed
> my ISP. I just hate it when something is changed on my computer without my
> knowledge or permission!
> Patrick

No matter what AV program, disable email scanning. It offers no
additional protection and can cause problems.

--
Rock
MS MVP Windows - Shell/User