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Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)
I bought a Gateway laptop last December and got the three year value service
plan. A woman called just now from Gateway wanting to sell me a three year
in home service plan. I tried to tell her there was no such thing as in
home service for a laptop, you always have to send them away but she said
no, if phone support couldn't cure your problem a person would come to your
home to fix it. Now, I suppose a computer novice might be helped by this
but I can't imagine anyone coming to your home and tearing your laptop apart
and replacing parts. I didn't stay with her long enough to find out what
this might cost, although it would be a pain to send my laptop out I do have
my old desktop as a backup so I could function while it was in repairville
so I didn't think it would be worthwhile at any price.
I bought a Gateway laptop last December and got the three year value service
plan. A woman called just now from Gateway wanting to sell me a three year
in home service plan. I tried to tell her there was no such thing as in
home service for a laptop, you always have to send them away but she said
no, if phone support couldn't cure your problem a person would come to your
home to fix it. Now, I suppose a computer novice might be helped by this
but I can't imagine anyone coming to your home and tearing your laptop apart
and replacing parts. I didn't stay with her long enough to find out what
this might cost, although it would be a pain to send my laptop out I do have
my old desktop as a backup so I could function while it was in repairville
so I didn't think it would be worthwhile at any price.