G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)
I've been running NSW 2005 for over 6 months with no problems . . . Until now.
When I run LiveUpdate, the latest Norton SystemWorks program update is
downloaded, but it won't install; i.e., the installation stalls and comes to
a complete halt and a “Windows Installer†window is displayed, requesting the
installation package ‘patchNSW’.
I downloaded a 'patchNSW-std.exe' file from the Norton/Symantec site, but
when I tried to open/install it, a "Patch Not Applied" error message was
display, stating that "The application you are trying top patch is not
currently installed on this system" Huh ???????????
Apparently, NSW 2005 is not being recognized -- even though it's fully
functional -- which is why 'patchNSW can't be installed and the latest Norton
SystemWorks program updates can't be installed.
Norton/Sysmantec's response after more than a week of ongoing emails has
simply been to throw as many meaningless "solutions" against the wall as
they can, hoping that something will stick. Trust me -- it hasn't!
To date, no workaround that Symantec has suggested has worked, so I'm
looking for suggestions.
Note: Please be advise that I'm a 10+ year Norton user who is about this
far away ( thumb and index finger 1/2 inch apart) from wiping every trace of
Norton/ Symantec from every PC I own), but I'd like to hear any potential
solutions to my problem before I pull the plug on Norton for good.
I've been running NSW 2005 for over 6 months with no problems . . . Until now.
When I run LiveUpdate, the latest Norton SystemWorks program update is
downloaded, but it won't install; i.e., the installation stalls and comes to
a complete halt and a “Windows Installer†window is displayed, requesting the
installation package ‘patchNSW’.
I downloaded a 'patchNSW-std.exe' file from the Norton/Symantec site, but
when I tried to open/install it, a "Patch Not Applied" error message was
display, stating that "The application you are trying top patch is not
currently installed on this system" Huh ???????????
Apparently, NSW 2005 is not being recognized -- even though it's fully
functional -- which is why 'patchNSW can't be installed and the latest Norton
SystemWorks program updates can't be installed.
Norton/Sysmantec's response after more than a week of ongoing emails has
simply been to throw as many meaningless "solutions" against the wall as
they can, hoping that something will stick. Trust me -- it hasn't!
To date, no workaround that Symantec has suggested has worked, so I'm
looking for suggestions.
Note: Please be advise that I'm a 10+ year Norton user who is about this
far away ( thumb and index finger 1/2 inch apart) from wiping every trace of
Norton/ Symantec from every PC I own), but I'd like to hear any potential
solutions to my problem before I pull the plug on Norton for good.