New laptop backup problem

I've got a new Acer 5810 and am trying to create the factory restore discs as prompted.
The first one burned ok but aborted during the verifying process at 21%.
I tried a new disk and it did the same at 29%. What's going on?
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  1. Just in case anyone else has the same problem - I thought i'd answer my own question.

    The support people finally got back to me and just said 'try a different brand of disc' !!! I wasn't impressed.

    I was also very unimpressed when I started to use the thing only to find the white on my screen very pink - and presumably all other colours were not as they should have been either.

    It went back to the shop and I got a refund!
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