My computer has been in some bassackwards repair store for nearly a month now, and they've been dodging my questions and making excuses, blah blah -- I took it in because the computer would power up but not load into windows ...it would crash along the way, or simply never get beyond powering the fans -- no component would seem to load. In their wisdom, I got a new cpu and mobo, and now the problem is SLIGHTLY different -- now the system seems stable until right before it loads into windows, then I get a blue screen for a milisecond before it restarts. This is different than before, becaue before it would crash before it ever got into, or right when it was in BIOS -- now I can go through bios, and I can enter bios utility all day long if I wanted ..before, had I entered bios, it woud have crashed in seconds.
NOW they are telling me that the reason it is crashing right before windows is because I switched mobo chipsets from VIA to NForce. Is this reasonable, or are they bullshiting me simply because they don't really know whats really wrong. They tell me if I reload windows, it'll work fine. IS THIS TRUE?
I'm a bit desperate here, not having had my computer for a month -- now they tell me that I have to pay them to back up my hard drive, if I want it -- and I must have the files on there!
HOW WOULD I GO ABOUT BACKING UP MY HARD DRIVE if the computer crashes before windows? Is there a boot disk utility I could download- -- I'm uxing XP/NFTS, so I don't know how to get to a dos prompt and do it the old way -- I only need a few dozen word documents, nothing more. ANY SUGGESTIONS!?
I'm running now (and before):
Asus NForce2 a7nx8 Deluxe (Biostar VIA KTS400)
Athlon 2500+ Barton (Athlon 2100+)
512 MB Corsair PC3200 RAM
128 MB GeForce 4200
Windows XP Home Edition
NOW they are telling me that the reason it is crashing right before windows is because I switched mobo chipsets from VIA to NForce. Is this reasonable, or are they bullshiting me simply because they don't really know whats really wrong. They tell me if I reload windows, it'll work fine. IS THIS TRUE?
I'm a bit desperate here, not having had my computer for a month -- now they tell me that I have to pay them to back up my hard drive, if I want it -- and I must have the files on there!
HOW WOULD I GO ABOUT BACKING UP MY HARD DRIVE if the computer crashes before windows? Is there a boot disk utility I could download- -- I'm uxing XP/NFTS, so I don't know how to get to a dos prompt and do it the old way -- I only need a few dozen word documents, nothing more. ANY SUGGESTIONS!?
I'm running now (and before):
Asus NForce2 a7nx8 Deluxe (Biostar VIA KTS400)
Athlon 2500+ Barton (Athlon 2100+)
512 MB Corsair PC3200 RAM
128 MB GeForce 4200
Windows XP Home Edition