Installing HP Solution Center

Hello,
I have downloaded HP Solution Center and followed directions to the "T"....Unplugged ethernet cable etc. During the install it recognizes my printer a 7410 but when doing final install it pops up a large red X. When trying to open the Solution Center I get an error message.
"It can not run because yor device installation is not complete" Then tells you to unplugged the printer and re-install. Have done that several times.
Have it connected with an ethernet cable via the router. Even tried to connect direct.

Help
2 answers Last reply
More about installing solution center
  1. Why bother with it, why don't you just go download the printer specific driver? Here:

    http://support.hp.com/us-en/product/hp-officejet-pro-8500a-e-all-in-one-printer-series-a910/391193/model/391195/drivers


    IMO - Most HP software that goes beyond the printer is crap.
  2. This is wht I loaded before but it won't access the printer for scanning from the "HP Solutions" any thoughts
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