Archived from groups: microsoft.public.windowsxp.general (
More info?)
That's why I use McAfee .... everytime I buy a OEM, that TRIAL Symantic
Cr@p is always on ...garbage!
"csambuco" <csambuco@discussions.microsoft.com> wrote in message
news:30CB06EA-A278-4DD7-B8E5-4E29104732E4@microsoft.com...
>I finally had an opportunity to implement your instructions. Complete
>removal
> of all Norton Software and reinstallation worked perfectly. I want to
> thank
> you very much for providing helpful, accurate instructions to correct the
> defect. I spent over a month sending emails back and forth to Symantic
> Tech
> Support. Unfortunately the technician with whom I was corresponding was
> so
> incompetent that he did not know that the solution was an simple - easily
> used clean up tool on the Symantic support site. I spent many hours
> following instructions to correct the failure and none of the advice
> provided
> by the Symantic Technician did anything but waste valuable time. Thank
> you
> again.
>
>
> "Matthew Senecal" wrote:
>
>> Well the instructions I have sent you are the ones to get rid of
>> everythign
>> that's the only way that I know of for your situation. But there is a way
>> if
>> it was nis 2005. But not just for NPF 2005. It should not be a problem to
>> uninstall everything right. By using this program you do have all the cds
>> for
>> everything right? well let me know what you want to do ok thanks. I like
>> always helping out people. Thanks
>>
>> "csambuco" wrote:
>>
>> > I saved SYMNRT to the hard drive. When I started the program it
>> > appeared
>> > that it would remove all my Norton Programs without an opportunity to
>> > select
>> > specifically NPF 2005. Before proceeding with the cleanup, I wanted to
>> > find
>> > out if it is possible to selectively clean a specific program. Is it
>> > possible to selectively remove components of NPF?
>> >
>> > "Matthew Senecal" wrote:
>> >
>> > > I have a fix for that here
>> > >
>> > > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=sg&docid=2005061013365236&nsf=nip.nsf&view=d73981ee6120459e85256eda0045925b&dtype=&prod=Norton%20Personal%20Firewall&ver=2005&osv=&osv_lvl=
>> > >
>> > > this would help you out let me know how this goes. I see this hapend
>> > > all the
>> > > time. You just got to remote all the registry entries and files but
>> > > this site
>> > > will help you out on it then you will be able to install Norton
>> > > Personal
>> > > Firewall 2005. Ok I enjoyed helping you out. Bye
>> > >
>> > > "csambuco" wrote:
>> > >
>> > > > I recently had a problem with NPF 2005 that resulted in my
>> > > > uninstalling the
>> > > > program using the it's uninstall program. When I tried to
>> > > > reinstall the
>> > > > program, I discovered that the installer would not run. I have
>> > > > tried various
>> > > > methods to start the installer from the NPF 2005 install CD but
>> > > > nothing
>> > > > worked. The Symantic knowledge base suggested copying the CD to
>> > > > the hard
>> > > > drive and installing from the hard drive. This did not work
>> > > > either. I
>> > > > thought that perhaps the setup program has been corrupted so I
>> > > > tried the CD
>> > > > in a computer running Windows ME. The installer came to life and
>> > > > was ready
>> > > > to proceed with the installation. I did not attempt to complete
>> > > > the
>> > > > installation, I only wanted to determine if the setup program had
>> > > > been
>> > > > corrupted. Does anyone have any idea why XP might not allow the
>> > > > program to
>> > > > run?