Hi, my Dad's been home for the past two days earlier than me for the long weekend of Veteran's day that I don't get off. He says he comes home and turns on the computer. However, there is never any video. The monitor turns on fine.
From there, he holds the power button to hard shut down the system. He then turns the power back on. The video works and he says the "Improper Shutdown" screen comes up. On Monday he did the scan and found nothing. Today he started Windows normally after the initial hard shutdown.
Does anybody know what is wrong? I had this problem before and it was a bad hard drive. I used Western Digital's diagnostic and the drive failed. This time, however, it says the hard drive passes... What else could be the issue? Could it be the power supply? Thanks.
From there, he holds the power button to hard shut down the system. He then turns the power back on. The video works and he says the "Improper Shutdown" screen comes up. On Monday he did the scan and found nothing. Today he started Windows normally after the initial hard shutdown.
Does anybody know what is wrong? I had this problem before and it was a bad hard drive. I used Western Digital's diagnostic and the drive failed. This time, however, it says the hard drive passes... What else could be the issue? Could it be the power supply? Thanks.