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Laptop Power Connection Issue

Last response: in Laptop General Discussion
April 5, 2010 11:27:28 AM

Hi, Community!

I am having an issue when connecting my power adapter to my laptop. It doesn't occur on every occasion, but when I connect my adapter my laptop will restart itself and I have no idea why it does this.

If anyone has any info about this sort of issue, please provide me with assistance on how to resolve this.

Thanks, in advance!
April 5, 2010 3:16:50 PM

This sounds like either a broken adapter or broken power jack...

Does the power jack (placed where you insert the plug to your computer) wiggle at all? Does power cut in/out if you move it?
April 7, 2010 6:59:01 PM

It does not wiggle and it does not cut in/out if it's moved. If I connect the power adapter before I start my laptop then the laptop will not restart. It will restart if I disconnect the power while the laptop is running(or connect it after my laptop has started) and it results with a blue screen and an error message.

I guess the next step is to provide you with that exact error message when it happens again?