I have a gateway laptop its only 2 months old today I unplugged the cord to charge my laptop. Anyway the computer froze which nornmally that nebver happens so I force shut off the laptop. When I tried to restart it keep on going on a screen that ask me to normally start window and so I press that but it stuck on starting window and stays there I tried everything rthe 60 second trick the batt off the safe mode nothing works what's wrong with it?