Archived from groups: alt.sys.pc-clone.dell (
More info?)
Well, Dell's "CompleteCare" warranty covers accidental damage. I would
imagine it's very hard to prove that a can of Coke was poured into the
machine "by accident" instead of on purpose, or that the laptop was nudged
off the desktop on purpose. I would imagine if they kept track of such
things, and you did it repeatedly 2 days before your warranty was up, you
might have an issue. But considering our company currently has 5 different
account numbers with Dell (for a 60 employee company) and we're TRYING to
keep the same account number and rep going, I doubt that they're very good
at tracking any of that information. So the odds of getting caught doing it
would be quite small.
Clint
"Mercury" <Mercury@matchmail.net> wrote in message
news:2rcempF18mr9iU1@uni-berlin.de...
> I won't worry -- I very much doubt Dell would reward anyone who follows
Mr.
> Silk's stupid and dishonest suggestion anyway. Anyone foolish enough to
try
> it is likely to find themselves with a non-working laptop with a large
tire
> print as a souvenir. Mr. Silk illustrates the dishonesty of some people
and
> why manufacturers give people who try to make warranty claims a hard time.
> Mr. Silk has spent some time in the slammer for fraud and is now speaking
> while on parole.
>
> "WSZsr" <nospam@hotmail.com> wrote in message
> news:b414d.228$q67.106@newssvr11.news.prodigy.com...
> > Are you writing this post from prison?
> >
> > "Dick Silk" <dick_silk@anti-spam.net> wrote in message
> > news:41505952$1_3@newspeer2.tds.net...
> > > Here's the logic:
> > > You have 30 days, period, in which to return a new Dell for a full
> refund
> > > (perhaps except shipping costs).
> > > You call Dell and say: "I see my computer being listed for $X.oo less
> > > than what I paid. I would like the difference in cost refunded."
> > > They say: "we can't authorize a refund for less than $50.oo"
> > > You say: "Fine. I want to return my Dell and get my money back."
> > > They say: "just a moment, please hold..." -- hurried whispered
> > > conference with his/her supervisor.
> > > They say: "alright, but we can only make this exception *once*. You
> > > cannot call back later and ask for another refund if the price drops."
> > > You say: "Just send the money." (Don't agree with them.)
> > >
> > > You can keep this up indefinitely during the 30 day period. Just
don't
> > > agree that you won't call back.
> > >
> > > Why can you do this? Because the cost of taking a computer BACK and
> > > having to store it and resell it as a refurbished unit is a HUGE hit
in
> > > the ol' corporate pocketbook. It is FAR more economical to simply
> refund
> > > you that small difference than to make an issue over it and lose the
big
> > > bucks.
> > >
> > > Hint:
> > > you have a 4-year complete care warranty: protects against
everything,
> > > including getting run over by a car.
> > > you have 1 day left on that warranty. Somehow, your laptop
accidentally
> > > gets left behind the rear wheel of your car as it backs out of the
> > > driveway.
> > > Oops! (you call tech support)... "Gee, I, uh, somehow ran over my
> > > laptop... I think one of the kids was out there playing a game
> wirelessly
> > > over the net or something and just left it there..."
> > > they say: "You have 1 day left on your warranty..."
> > > you say: "I DO??? WOW! Does that mean you can *replace* it?"
> > > they say: "yes, but that model is no longer made. We'll have to give
> you
> > > something newer, yet comparable..."
> > > you say: "oh... well, I really liked my old turtle... are you SURE
you
> > > can't send me a turtle?"
> > > they say: "we're sure. We will have to send you a rabbit."
> > > you say: "oh. Well, ok, if that's the way it has to be..."
> > >
> > > Of course, they MAY still have a turtle in stock somewhere, and it may
> > > have a bad toe... ya throws the dice, ya pays the price...
> > >
> > > R.C. Silk -- The Computer Tutor
> > > *Help for Humans in Need*
> > > http://personalpages.tds.net/~rcsilk/
> > > http://dicksilk.chatango.com/ (for live chat)
> > >
> > > --A pessimist is never disappointed.
> > >
> >
> >
>
>