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Archived from groups: alt.sys.pc-clone.dell (More info?)
A few weeks ago I posted my experiences with two new 8400s. I finally
discovered the cause! It was a Hitachi SATA hard drive and or SATA cable
that was causing the problem. I had added this drive and cable as the boot
drive and it was the only change to the system that I had made. I had run
diags on the Hitachi and it passed all of the tests. I even updated the
firmware on the drive. Didn't help.
I replaced the Hitachi hard drive/cable with a new Seagate ST3160027AS and
cable to go with the Seagate ST3160823AS that shipped with the system. BTW,
the new Seagate ST3160027AS features Native Command Queuing which the Dell
Seagate ST3160823AS does not.
Four days and no BSODs. Knock on wood....
--------------------------------------------------------------------
Previous post:
These are a few of the BSODs I've experienced with both 8400s. None have
repeated. I did not log all of the BSODs so the list is not complete.
0x0000001a MEMORY MANAGEMENT
0x00000024: NTFS_FILE_SYSTEM
0x0000004e: PFN_LIST_CORRUPT
0x000000C2: BAD_POOL_CALLER
0x0000008e: KERNEL_MODE_EXCEPTION_NOT_HANDLED
0x0000000a IRQL_NOT_LESS_OR_EQUAL
0x0000007a KERNEL_DATA_INPAGE_ERROR 9/11
0x0000000a: IRQL_NOT_LESS_OR_EQUAL 9/11
0x0000000a: IRQL_NOT_LESS_OR_EQUAL 9/11
0x0000004e: PFN_LIST_CORRUPT 9/14
0x0000008e: KERNEL_MODE_EXCEPTION_NOT_HANDLED 9/16
System:
Dell Dimension 8400
P4 3.0 (model 3 stepping 4 revision E)
BIOS A01
X800 SE video
1 GB DDR2 (533)
7/28/04Received system and immediately deleted partitions and installed XP
with SP2 slipstreamed
Installed latest drivers (Dell chipset, ATI 4.8 video, Dell audio, Dell
NIC).
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
In first week I experienced several BSODs - usually a day or two apart. Didn't
log the first few. Tried ATI 4.9 beta. Still experienced BSODs. Only
occurred when using Internet Explorer.
Downloaded full SP2 and made a new XP CD slipstreamed with SP2.
Deleted partition and reinstalled XP with SP2.
Installed latest drivers (Dell chipset, ATI 4.8 video, Dell audio, Dell
NIC).
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
Still experienced BSODs- always a day or two apart. Only occurred when using
Internet Explorer.
Ran Dell diags. Everything OK.
8/17/04. Called for system exchange while still within 21 day satisfaction
guarantee.
8/24/04. Received replacement system. Immediately deleted partition and
installed XP with SP2 slipstreamed. Installed only Dell drivers from
resource CD including Dell supplied video driver.
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
8/27/04. Still experienced BSODs- this time after about three days of
perfection. Only occurred when using Internet Explorer. Microsoft Word (XP)
crashes often.
Deleted partition and reinstalled XP with SP1.
Installed only Dell drivers from resource CD including Dell supplied video
driver.
Installed SP2 via Windows update.
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
9/1/04.Experienced first BSOD. Still problems.
9/2/04. Deleted partition and reinstalled XP with SP1. Did not install
SP2!
Installed only Dell drivers from resource CD plus ATI 4.8 video driver.
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2..
9/3/04. So far no problems. Fingers crossed.
9/11/04. Two different BSODs.
9/14 and 9/16. Two different BSODs.
A few weeks ago I posted my experiences with two new 8400s. I finally
discovered the cause! It was a Hitachi SATA hard drive and or SATA cable
that was causing the problem. I had added this drive and cable as the boot
drive and it was the only change to the system that I had made. I had run
diags on the Hitachi and it passed all of the tests. I even updated the
firmware on the drive. Didn't help.
I replaced the Hitachi hard drive/cable with a new Seagate ST3160027AS and
cable to go with the Seagate ST3160823AS that shipped with the system. BTW,
the new Seagate ST3160027AS features Native Command Queuing which the Dell
Seagate ST3160823AS does not.
Four days and no BSODs. Knock on wood....
--------------------------------------------------------------------
Previous post:
These are a few of the BSODs I've experienced with both 8400s. None have
repeated. I did not log all of the BSODs so the list is not complete.
0x0000001a MEMORY MANAGEMENT
0x00000024: NTFS_FILE_SYSTEM
0x0000004e: PFN_LIST_CORRUPT
0x000000C2: BAD_POOL_CALLER
0x0000008e: KERNEL_MODE_EXCEPTION_NOT_HANDLED
0x0000000a IRQL_NOT_LESS_OR_EQUAL
0x0000007a KERNEL_DATA_INPAGE_ERROR 9/11
0x0000000a: IRQL_NOT_LESS_OR_EQUAL 9/11
0x0000000a: IRQL_NOT_LESS_OR_EQUAL 9/11
0x0000004e: PFN_LIST_CORRUPT 9/14
0x0000008e: KERNEL_MODE_EXCEPTION_NOT_HANDLED 9/16
System:
Dell Dimension 8400
P4 3.0 (model 3 stepping 4 revision E)
BIOS A01
X800 SE video
1 GB DDR2 (533)
7/28/04Received system and immediately deleted partitions and installed XP
with SP2 slipstreamed
Installed latest drivers (Dell chipset, ATI 4.8 video, Dell audio, Dell
NIC).
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
In first week I experienced several BSODs - usually a day or two apart. Didn't
log the first few. Tried ATI 4.9 beta. Still experienced BSODs. Only
occurred when using Internet Explorer.
Downloaded full SP2 and made a new XP CD slipstreamed with SP2.
Deleted partition and reinstalled XP with SP2.
Installed latest drivers (Dell chipset, ATI 4.8 video, Dell audio, Dell
NIC).
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
Still experienced BSODs- always a day or two apart. Only occurred when using
Internet Explorer.
Ran Dell diags. Everything OK.
8/17/04. Called for system exchange while still within 21 day satisfaction
guarantee.
8/24/04. Received replacement system. Immediately deleted partition and
installed XP with SP2 slipstreamed. Installed only Dell drivers from
resource CD including Dell supplied video driver.
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
8/27/04. Still experienced BSODs- this time after about three days of
perfection. Only occurred when using Internet Explorer. Microsoft Word (XP)
crashes often.
Deleted partition and reinstalled XP with SP1.
Installed only Dell drivers from resource CD including Dell supplied video
driver.
Installed SP2 via Windows update.
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2.
9/1/04.Experienced first BSOD. Still problems.
9/2/04. Deleted partition and reinstalled XP with SP1. Did not install
SP2!
Installed only Dell drivers from resource CD plus ATI 4.8 video driver.
Installed Office XP with SP3 and ETrust EZ Antivirus 6.2..
9/3/04. So far no problems. Fingers crossed.
9/11/04. Two different BSODs.
9/14 and 9/16. Two different BSODs.