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Epson DX8400 error message: "Paper is jammed..." (No paper)

Tags:
  • Printers
  • Epson
  • Error Message
  • Peripherals
Last response: in Computer Peripherals
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November 17, 2010 6:24:04 AM

Hi!

Suddenly, I got a serious problem with my Epson Stylus DX8400. When turning the printer on, its LCD-screen shows:

"Paper is jammed in the printer. Turn off the printer, open the scanner unit, remove paper. See your documentation."

It's weird, because I can not find any paper in the asscessable areas, and I can not bypass this message. So, I guess there's some censor inside the printer giving me this "false error"? I've tried turning on/off numerous times with no help.

What should I do?

More about : epson dx8400 error message paper jammed paper

November 20, 2010 8:13:30 AM

After doing some research (Googling), I think it has something to do with the paper sensor. It must be cleaned or something. I just don't know where it is located.
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September 13, 2011 2:00:45 PM

hello, I have the same problem, did you find some solution to it?
regards
Fabrizio
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September 20, 2011 1:16:00 PM

satiropan said:
hello, I have the same problem, did you find some solution to it?
regards
Fabrizio


No, I even tried to open the printer, but I couldn't get it open. I guess Epson has tried to make it impossible to disassemble.

Now the printer is in basement and I got a new one - Canon this time.
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!