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Beats By Dre Pro sound problem

Last response: in Home Audio
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November 21, 2011 3:18:15 PM

Hello, I only get sound from the one earcup i plug my cable into on my Beats By Dre Pro. I've just bought them, do anyone know what i could do to fix them?
November 21, 2011 9:31:56 PM

Try a different player to make sure it's not the headphone or the plug. Return the headphone for exchange if it's defective.

Note that some mobile phones required a specific connection placement to work properly
November 22, 2011 12:32:16 AM

I've tried them on my macbook to, it's the same problem.. i do get from both earcups, but not at the same time. i thought it was some features or something which caused this.

as i said, i only get sound from the "one" side i plug my cable into

Thanks for every answer!
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November 22, 2011 12:33:40 AM

"I do get sound* from both earcups"

i'm sorry about that...
November 27, 2011 6:31:36 AM

I have the same exact problem. Were you able to find a solution? It happened to me during the middle of my Thanksgiving traveling.
Anonymous
March 27, 2012 5:24:10 AM

I did the same thing when I got mine... I didn't realise that it comes with two jack cables, you probably picked up the wrong one.
November 28, 2012 1:36:17 AM

Quote:
I did the same thing when I got mine... I didn't realise that it comes with two jack cables, you probably picked up the wrong one.


THANK YOU 4 THIS ANSWER!!!!!!!!!!!!!!
June 1, 2013 10:04:52 AM

i dont speak english well but, i have the answer. translate it :p 
estos audífonos tienen un pequeño cable negro en su interior que conecta el lado L con el lado R para así tener sonido stereo, si se gira de la forma incorrecta se puede partir este cable, lo que incomunica un lado del otro, por lo que solo suena del lado que tiene el cable conectado.
June 9, 2013 4:52:25 PM

Luiz Giraldo said:
i dont speak english well but, i have the answer. translate it :p 
estos audífonos tienen un pequeño cable negro en su interior que conecta el lado L con el lado R para así tener sonido stereo, si se gira de la forma incorrecta se puede partir este cable, lo que incomunica un lado del otro, por lo que solo suena del lado que tiene el cable conectado.



June 9, 2013 4:53:14 PM

i think this is exactly whats wrong with mine. how can i fix it?
July 14, 2013 11:43:01 AM

Well this just happened to me today
One of my earcups of my solos stopped working and I thought I did something but turns out I didnt.
When using it with my Mac it didnt work properly with either cable that it came with.
I tried it with my Ipod nano and it worked perfectly fine! It's just the mac or the devices fault you are using, not the Beats fault.
:) 


December 16, 2013 8:08:00 PM

Ok there are a million of these around that say Beats by Dr. Dre. (Not quite sure where he got his Doctorate, maybe Jamaica or the Faulkins isles) Here we go. Beats is a high end company that is much better at that then all their other products. A while back 2011 or so, several (and I don't know them all) companies laid claim to say Beats by Dr. Dre and poured money on him. There are several very slight differences like silver trim rings or on/off and microphones etc. This is what is most important. You must look them over VERY carefully. Genuine Beats do not have another brand on them anywhere; on mine they look identical except no options mentioned earlier. A very close examination showed the barely visible brand MONSTER (as in Monster stereo cable fame) where the right and left combine. Monster is a company that sells oversize wire products for stereos that is also an enormous rip off. A couple of years of electronics class or a ten minute exercise on wire size requirements from a real book not a sales brochure and you will never buy oversize cables again. Back to the BEATS. Now I go to the Beats web page and choose warranty. Guess what? They ask if there are any other markings on them specifically Monster. All this means the exact same Chinese ear buds are available anywhere from $50 to $400 same exact basic phones. Wow! I got the $49 pair just to compare. I have a $400 pair and a $49 pair apart in front of me and guess what... absolutely no difference, same headphone!
So take of your rubber ear cup seals and carefully pluck the tiny screens out. Throw them away they were a bad idea. Now take the pin and cut the point off. VERY carefully while looking inside the hole the screen was in (well lit and magnified if you can) and you will see the drivers in the bottom. Blow them out and turn them over. Rap the hole down against a hard surface. Clean again and again until you are sure any loose junk is free to fall out. Tap them again and gently blow them out. Now VERY important pull and push and gently slide the rubber ear seals ALL the way down until the part where the screen was is flush with the rubber ear canal seal small end and the large end stretches over the large end. There should be no gaps and the rubber cup should be over the driver housing. They will have never sounded better. Be very careful poking around in there and don't forget to pull the seal on all the way on until you cover a portion of the large outer housing (the one that says “R” and “L” and, the screen hole will be flush with the small end of the seal all the way on. Enjoy! Every now and then clean them this way.
Hopes this helps everyone. And by the way, it would be impossible to buy the highest quality parts you could find for ear buds and have the cost of parts over $10. Nice mark up on the $400 dollar jobs.
Bob
March 16, 2014 8:05:11 PM

I found the solution!!!
First connect your beats and then click the bluetooth option
Then click where it says beats in bold and go to preferences
go to output then even out the volume from one side to the middle

Hope this helped!
March 17, 2014 7:08:10 AM

Click the beats simple on the side
!