Archived from groups: microsoft.public.windowsxp.general (More info?)
I have a Plustek OpticPro 9636T flatbed scanner. First off, I went to the
Plustek website and they don't offer support for such an 'old hardware.' With
that out of the way, I came here.
There is a problem with the lamp. It is not blown, let me explain. If I
unplug the power to the scanner and plug it back in, the light comes on. When
I open any scanner type program (I use Adobe Photoshop, but I get the same
result with anything) the light goes off. I tried something, I took a
flashlight and held it over the scanner document and scanned. There was a
very very dim faded picture on the screen, so there IS information being
sent. Any idea on how I can keep the lamp on?
Note: There is a scanner utility that controls the lamp. It is set to "on"
but it is still off.
Any help is appreciated. Thanks.
I have a Plustek OpticPro 9636T flatbed scanner. First off, I went to the
Plustek website and they don't offer support for such an 'old hardware.' With
that out of the way, I came here.
There is a problem with the lamp. It is not blown, let me explain. If I
unplug the power to the scanner and plug it back in, the light comes on. When
I open any scanner type program (I use Adobe Photoshop, but I get the same
result with anything) the light goes off. I tried something, I took a
flashlight and held it over the scanner document and scanned. There was a
very very dim faded picture on the screen, so there IS information being
sent. Any idea on how I can keep the lamp on?
Note: There is a scanner utility that controls the lamp. It is set to "on"
but it is still off.
Any help is appreciated. Thanks.