G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)
I am getting an error message when attempting to connect my USB cable to my
scanner. The error message is Windows could not load the installer for
Image. I believe the problem might be with a corrupt file setupapi.log or
Windows Image Aquisition. I have two such files and I do not know whether I
am supposed to have two or not. Also, I am not sure if I can delete these
files and where to get one to replace the two I have deleted.
I know I have the latest driver for my Epson Perfection 2580 PHOTO scanner
and already had contact with Epson and they are telling me it is a Windows
issue.
I am getting an error message when attempting to connect my USB cable to my
scanner. The error message is Windows could not load the installer for
Image. I believe the problem might be with a corrupt file setupapi.log or
Windows Image Aquisition. I have two such files and I do not know whether I
am supposed to have two or not. Also, I am not sure if I can delete these
files and where to get one to replace the two I have deleted.
I know I have the latest driver for my Epson Perfection 2580 PHOTO scanner
and already had contact with Epson and they are telling me it is a Windows
issue.