Help! I can't open or restore!

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I am having problems opening my files from "my docs" and "my computer". It
is telling me "access denied". My husbands friend did a "clean-up" on our
computer, and I wondered if something was accidentally done that I didn't
want. I tried to run a RESTORE, but it keeps saying "restore Incomplete" My
husband has no problems opening, sharing, or running files from the samr=e
computer, he is , however, the primary account holder. Please help!!!
--
Connie Rodriguez

 

[Malke]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Connie wrote:

> I am having problems opening my files from "my docs" and "my
> computer". It
> is telling me "access denied". My husbands friend did a "clean-up" on
> our computer, and I wondered if something was accidentally done that I
> didn't
> want. I tried to run a RESTORE, but it keeps saying "restore
> Incomplete" My husband has no problems opening, sharing, or running
> files from the samr=e computer, he is , however, the primary account
> holder. Please help!!!

I love friends who do cleanup on other people's computers. I call them
"clients". ;-) It sounds like your husband's friend did something to
your user account. Log into another user account that has
administrative privileges. Go to the User Accounts applet in Control
Panel and create a new user account for yourself. Name it something you
like, but different from your original account. Log out and then follow
these steps.

1. Log on as a user other than the user whose profile you are copying
files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the
View tab, click Show hidden files and folders, click to clear the Hide
protected operating system files check box, and then click OK.
3. Locate the C:\Documents and Settings\Old_Username folder, where C
is the drive on which Windows XP is installed, and Old_Username is the
name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and
subfolder in this folder, except the following files:
* Ntuser.dat
* Ntuser.dat.log
* Ntuser.ini
5. On the Edit menu, click Copy.
6. Locate the C:\Documents and Settings\New_Username folder, where C
is the drive on which Windows XP is installed, and New_Username is the
name of the user profile that you created in the "Create a New User
Profile" section.
7. On the Edit menu, click Paste.
8. Log off the computer, and then log on as the new user.

Note: You must import your e-mail messages and addresses to the new user
profile before you delete the old profile. For additional information
see 313055 OLEXP: Mail Folders, Address Book, and E-mail Messages Are
Missing After You Upgrade to Microsoft Windows XP

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User