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Dropped laptop and freezes startup screen

Last response: in Windows 7
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November 18, 2012 9:18:50 AM

hello , i did try every single option to fix my laptop ,even safe mode is not working and also i cant reboot , because nothing comes up,,, just freezed starting up screen. what is the problem.
a b D Laptop
a c 209 $ Windows 7
November 18, 2012 10:43:35 AM

if you dropped the laptop, it probably the hard drive.
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a c 249 D Laptop
a b $ Windows 7
November 18, 2012 11:57:49 AM

Hi :) 

Laptop repair shop for diagnosis, if dropped... but , yes its probably the hard drive...

All the best Brett :) 
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a b D Laptop
a b $ Windows 7
November 18, 2012 12:27:54 PM

take the battery out and check that the ram on the bottom of the laptop still seated.
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November 18, 2012 12:31:34 PM

thanks for your reply,
the problem is that it was working after been dropped .
this problem started the day after,
is it making any sense????
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a b D Laptop
a b $ Windows 7
November 18, 2012 1:27:06 PM

try smorizio sugestion first.....

after that u can try use boot able 3rd parties disk checking tools for check the HDD.... (DL and burn them)...

other than that u will need to go to service center... (It might requires to open up the laptop, it will void the waranty)
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