Dropped laptop and freezes startup screen

[flora-61]

hello , i did try every single option to fix my laptop ,even safe mode is not working and also i cant reboot , because nothing comes up,,, just freezed starting up screen. what is the problem.

 

[rgd1101]

if you dropped the laptop, it probably the hard drive.

 

[Brett928S2]

Hi

Laptop repair shop for diagnosis, if dropped... but , yes its probably the hard drive...

All the best Brett

 

[smorizio]

take the battery out and check that the ram on the bottom of the laptop still seated.

 

[flora-61]

thanks for your reply,
the problem is that it was working after been dropped .
this problem started the day after,
is it making any sense????

 

[rdc85]

try smorizio sugestion first.....

after that u can try use boot able 3rd parties disk checking tools for check the HDD.... (DL and burn them)...

other than that u will need to go to service center... (It might requires to open up the laptop, it will void the waranty)